Author Topic: Call Center Life  (Read 15779 times)

kiamoy

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Re: Call Center Life
« Reply #40 on: February 18, 2009, 03:16:02 AM »
alryan santiago? sila sabarillo kaila ka?

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insurectus

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Re: Call Center Life
« Reply #41 on: February 18, 2009, 03:28:06 AM »
Jay Sison og ang himalayan nga taga hr si bodie

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bol-anon_ko

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Re: Call Center Life
« Reply #42 on: February 18, 2009, 03:40:27 AM »
alryan santiago? sila sabarillo kaila ka?

wla ko kaila ana nila kiams, maybe next 3rd to later batch na kana cla.. or cguro 2nd batch wla ko kaila tana sa second batch kay dli man to cla tech support engineers gud .. CSR's man to ilaha..

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bol-anon_ko

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Re: Call Center Life
« Reply #43 on: February 18, 2009, 03:41:49 AM »
Jay Sison og ang himalayan nga taga hr si bodie

aw c Bodie kaila ko.. dnha na sad na c bodie pagsugod sa SYKES-CEBU..  naa pa c Chrisna dra sad?

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estaRiray

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Re: Call Center Life
« Reply #44 on: February 18, 2009, 08:34:42 PM »
aw c Bodie kaila ko.. dnha na sad na c bodie pagsugod sa SYKES-CEBU..  naa pa c Chrisna dra sad?

OO naa pa japon c Chrisna Ceballos....sa admin man sha na asyn....

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kiamoy

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Re: Call Center Life
« Reply #45 on: February 18, 2009, 08:42:36 PM »
Hilo estariray.. mag smoke sad ka? agent ka?

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Re: Call Center Life
« Reply #46 on: February 18, 2009, 08:57:40 PM »
Hilo estariray.. mag smoke sad ka? agent ka?

agent X44 ko sa S****...jejejee...depende ra sa mood...if lagot ko usa ra ream nga cigar ako mahurot pero if OK ako mood dli ko magsmoke

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bol-anon_ko

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Re: Call Center Life
« Reply #47 on: February 19, 2009, 01:54:27 AM »
ti-aw ba gud ay isa ka REAM? taas ray isa ka tuig nmu ana oi.. pila ka pack ba sulod sa ream? 24 packs?  pila naman ka accounts naa sa sykes krun?

naa pa isa ka batch nko, actually batck 1.5 cila.. kami jud ang batch 1.. c ronald neri last nko nahibal-an murag supervisor or manager to cya sa DSL nga account btaw..



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bol-anon_ko

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Re: Call Center Life
« Reply #48 on: February 19, 2009, 01:54:49 AM »
smoker ra ba kaayu to c Chrisna..

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kiamoy

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Re: Call Center Life
« Reply #49 on: February 19, 2009, 02:09:38 AM »
8 na ang accounts (buyag) :) dako kaayu building sa S___ dili pajud ga abang.. and wala mangutang sa bangko.. sa cebu site rajud ni nga income ang gigamit :D

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Re: Call Center Life
« Reply #50 on: February 19, 2009, 02:49:38 AM »
ang call center pioneer sa pinas particularly sa cebu ang sykes.
pero kahibaw ba mo ang dili sykes ang pinakaunang american company nga nag source sa cebu?
ang lexmark research and development corp (LRDC) maoy pinakaunang nag outsource diri sa cebu. nag outsource sila sa ilang mga software testers. nagsugod sila niadtong tuig 2001. ang sykes nagsugod sa cebu 2003 naman so una ug gamay ang LRDC. unya hapit tanang pioneer nga empleyado sa sykes gikan sa innodata ug LRDC ug lexmark jud. i used to work for lexmark so daghan ko kaila nga naa sa sykes nagwork. daghan sad ko mga friends, acquaintances nga nagwork or nag work sa una sa sykes.

facts:
*si ernani rubillos HR supervisor sa lexmark nahimong HR manager sa sykes.
*pioneer IT personnel gikan sa lexmark.
*chrisna ceballos gikan sa innodata.
*bodie HR is a close friend of my cousin from xavier university
*roy santiago is a friend of mine since we are both members of pacland. he used to work for cebu beach club before joining sykes
*batchmate ben cabacoy used to work for sykes, tech24

lexmark employees nga naa na sa sykes karon nya mga dagko na ug ranggo:
*robert sanchez, used to work for lexmark pero nibalhin sa sykes. i think team lead na siya karon
*kevin cayanong, another batch mate is from lexmark as well. murag manager na
*atoy vicedor
*amy estrada
*maricar añosa



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bol-anon_ko

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Re: Call Center Life
« Reply #51 on: February 19, 2009, 03:25:04 AM »
ka batch nko na c ben cabatoy ... kanag uban gi nganlan nmumurag awahi na kana cla kay wla nko kaila ana nila.. kami nila cabacoy ug santiago ang batchmates..

dli man cguro ra lexmark na una bai.. mas una paman ang NEC kaysa Lexmark.  Timex labaw pang mas una sa Lexmark.. they have been outsourcing some of there jobs and projects to there cebu units..  i think bigfoot una pa sad sa lexmark cguro and some other  japanese software companies(nalimot nko sa name.. wla naman gud maapil sa akoa resume.. ahaha)


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kiamoy

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Re: Call Center Life
« Reply #52 on: February 19, 2009, 04:02:02 AM »
aw dugay najud kaayu ka jez.. kaila ka rayner alba?

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bol-anon_ko

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Re: Call Center Life
« Reply #53 on: February 19, 2009, 04:24:07 AM »
i knew a couple of alba's but not sure kun nakahimamat ba nko nang rayner alba..

bsta kiams mingaw pa kaayu ang KRC building adtu.. ang whole sykes kami ra ay tawu.. ahahahaa.. pwede pa mi mag hide and seek ddtu sa sulod.. ang tawu sad sa ubos ang  MIS Admin ra ug HR.. actually the position  that most of the 1st batch  applied for was the MIS Admin... but since isa ra ila kinahanglan.. most of us sa first batch were offered the TSE position but at a higher salary than the regular TSE jdu ... kay pioneering batch man mao naniguro ang SYkes nga dli mo palpak ang first account nila.. so they hired experienced and technically knowledgeable jud nga agents.. after d 2nd batch ilang gi-ubsan ang starting salary sa incoming batches

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estaRiray

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Re: Call Center Life
« Reply #54 on: February 19, 2009, 03:06:25 PM »
smoker ra ba kaayu to c Chrisna..

dli ko sure...and wala sad ko kita niya nagsmoke

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Re: Call Center Life
« Reply #55 on: February 20, 2009, 12:00:29 AM »
ka batch nko na c ben cabatoy ... kanag uban gi nganlan nmumurag awahi na kana cla kay wla nko kaila ana nila.. kami nila cabacoy ug santiago ang batchmates..

dli man cguro ra lexmark na una bai.. mas una paman ang NEC kaysa Lexmark.  Timex labaw pang mas una sa Lexmark.. they have been outsourcing some of there jobs and projects to there cebu units..  i think bigfoot una pa sad sa lexmark cguro and some other  japanese software companies(nalimot nko sa name.. wla naman gud maapil sa akoa resume.. ahaha)

yeah, that's right pero ang gi outsource sa NEC, bigfoot ug uban pa kay dili man technical support nga sama sa gipangbuhat sa call centers. ang sa lexmark kay the whole tech support jud nila. mao bitaw tong humot kaayo ang mga taga lexmark ngasa sykes pagsugod jud open nila tungod sa experience. hapit ko masulod sa sykes sa una pero wala ko nadawat sa final interview na kay sige kuno ug stummer.

ka batch sad mo ni robert abarientos sa sykes sa una? daghan man ang gikan sa lexmark nga namalhin sa sykes unya namalik ug work sa lexmark karon.

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bol-anon_ko

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Re: Call Center Life
« Reply #56 on: February 20, 2009, 02:10:08 AM »
maoba..uu ka batch mi ni  abarientos..  asa naman krun cla?

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insurectus

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Re: Call Center Life
« Reply #57 on: February 20, 2009, 04:12:19 AM »
Naa man tech support ang bigfoot kanang naa sa ramos st. sa sms nila nga product
apil man tingali ang email gi support nila.
hahay missed the summer outing og free gym og spa sa bigfoot

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Re: Call Center Life
« Reply #58 on: February 20, 2009, 11:48:20 PM »
wala nako kita nila ben ug robert. dugay na kaayo. mga 5 years na siguro.

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Re: Call Center Life
« Reply #59 on: February 23, 2009, 09:24:34 PM »
lexmark employees nga naa na sa sykes karon nya mga dagko na ug ranggo:
*robert sanchez, used to work for lexmark pero nibalhin sa sykes. i think team lead na siya karon
*kevin cayanong, another batch mate is from lexmark as well. murag manager na
*atoy vicedor
*amy estrada


kaila ko nila upat


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Re: Call Center Life
« Reply #60 on: February 23, 2009, 11:38:52 PM »
nindot ang life sa call center kay sige lang lingkod maghuwat ug tingkaon.

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kiamoy

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Re: Call Center Life
« Reply #61 on: February 24, 2009, 12:26:18 AM »
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Re: Call Center Life
« Reply #62 on: February 24, 2009, 10:50:41 PM »
makatambok diay kiams? nanambok na diay ka ron?

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kiamoy

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Re: Call Center Life
« Reply #63 on: February 24, 2009, 10:51:20 PM »
asin.. niwang kaayu ko sa una..aw ambot..basin hayahay rapud amo account.lol

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Re: Call Center Life
« Reply #64 on: April 07, 2009, 12:11:29 PM »
if all this things is really true i am very glad to here it.,.but there to many "bisyos" in call centers huh,.,drinking coffee is ok but f a person drinking it to much it may harm his health that's all thank you,.
__________________
Call Center Software

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Re: Call Center Life
« Reply #65 on: April 07, 2009, 10:35:33 PM »
if you're working in a call center. you need to carefully watch your health.

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Re: Call Center Life
« Reply #66 on: April 08, 2009, 07:07:09 AM »
correct! more sleep. less alcohol, less fatty food, and no nicotine.

then again, i think nobody's watching.

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Re: Call Center Life
« Reply #67 on: April 08, 2009, 08:44:54 AM »

Call center agent..:  Can you click start->Run and type backslash CMD?
Customer ...........:  What's CMD?
Call center agent.:  Client Must Dieeeeeee (((((((((((((((((((((((((((((((((.
   ;D

Serious.  Tungod sa pag boom sa call center sa pinas, dako ug gikatabang ni sa ekonomiya sa atong nasud.   :)

Kudos mga graveyard shifters ... hehe   

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Re: Call Center Life
« Reply #68 on: April 08, 2009, 07:48:24 PM »
I'm ready to live life, and there's no room for Call Center Purgatory anymore. It takes too much time, and has become counter productive. Call Center Software

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Re: Call Center Life
« Reply #69 on: April 08, 2009, 08:42:30 PM »
Everyone is off to bed, but not me, i actually just got out of the shower, getting ready for work.While everyone else calls it a day, i am just starting mine. This is how it is when you work in the call center. I still remember my days as a call center agent, and yes, it was my first time working the night shift and it was hard. I was used to working in the morning before i entered the call center industry and it was really not easy adjusting my body clock to what i call US standards. I didnt have a car that time so I had to take a bus going to work,(I was just a trainee that time with only training allowance so getting a cab was out of the question). On a good note, working nightshift has its advantages, mainly, travel time is shorter because there is less if not zero traffic.You also avoid the rush hours so goint to work and coming home is really a breeze.

While at work, I was amazed on how much coffee and energy drinks were consumed by the agents there I was doing outbound telemarketing that time so when we get on the phone, our supervisor does whatever she can to pump us up and keep the energy flowing while we were trying to get as many sales as we can. Background music, encouraging words and even a few bits of sweets here and there.Anything that would keep you up during the whole shift.

After the shift, some would get ready to go home, but some have other plans to end the day. That was where i first experienced drinking beer instead of coffee at 7am in the morning and this was not unusual for people that works in the call center. After a couple of bottles, I was ready to to go home, its still early so getting a ride home was easy. Ending my day and looking forward to a new day tonight.

That how my call center agent life was, there are some excitements and challenges in between but all in all, it was a great experience.Whenever i see or talk to somebody who is new in the call center, I cant help but see myself in them and I always tell them, ‘you still have a long way to go’, but don’t worry, the reward is well worth the journey.



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kiamoy

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Re: Call Center Life
« Reply #70 on: April 08, 2009, 10:20:57 PM »
i can totally relate sa beers at 7am instead of my cup of Milo.. lol

wait, you have background music? wala lage me ana?

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PR0CESS0R

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Re: Call Center Life
« Reply #71 on: November 16, 2009, 09:17:17 PM »
Nindot man ang CCA. Depende ra na sa worker.

Bisan asa ko ibutang nga shift, walay problema ko ana. Dali ra kaayo ko maka adjust. First 3 days ra ko maglisud ug adjust pero the following days murag normal ra. Depende ra jud pagdala sa imong self. Nya bisan ma graveyard or normal sked while working, dili man ko mo inom ug coffee or drink beer. Daghan kaayo resources nga pwede ko malingaw.

Dili ko CCA but I experienced what they did.

Halos akong ka batch sa college naa tanan sa CC. Ako ra nalain nila kay naa ko sa R & D.



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Re: Call Center Life
« Reply #72 on: November 17, 2009, 02:45:37 AM »
nindot sa call centers kay naay daghang chicks nga mga mamords.

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kiamoy

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Re: Call Center Life
« Reply #73 on: November 23, 2009, 01:20:46 AM »
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hofelina

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Re: Call Center Life
« Reply #74 on: November 23, 2009, 01:33:08 AM »
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kiamoy

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Re: Call Center Life
« Reply #75 on: November 23, 2009, 01:51:50 AM »
hahaha Ate what na nga dialect?  im amused you know it :d

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Scarb

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Re: Call Center Life
« Reply #76 on: November 23, 2009, 02:19:29 AM »
dai Kiams, mamords as in preha ra sa new genre expression HUBAG (winky²)

  kana ba flawless morag porcelana ohom ja² ;D

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bol-anon nga cebuano

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Re: Call Center Life
« Reply #77 on: December 16, 2009, 04:59:40 AM »
aw murag mamords jud tingale jud ni day kiamoy.

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