Posted by Maenard Dela Cruz
Just because you have a VoLTE switch does not mean it will immediately work, and i agree DITO should clarify this. Most modern smartphones supports VoLTE as long as they support 4G/LTE whether you have the switch or not.
For those who doesn't know, VoLTE (Voice over LTE) is a feature where you can do phone calls on 4G/LTE networks. It gives clearer reception (HD Calling) and has low latency (very low delay in speech). VoLTE DOES NOT HAVE TO DO ANYTHING ABOUT MOBILE DATA, so whether your phone is listed or not, MOBILE DATA WORKS.
Philippines does NOT have a proper VoLTE carrier code established yet and DITO IS DOING JUST THAT because again, DITO does not have 2G/3G networks which we relied on for phone calls for decades, so they don't have much of a choice for the sake of following 4G protocols. So that means some our phones here will not have VoLTE working out of the box. Complaining and sharing false information will not help unless you are the one handling your phone's software updates or you know DITO inside and out.
Yes, Software still plays a role for activating VoLTE, you can see the switch on your network settings but since we still don't have a proper carrier code for VoLTE, the phone will still not be able to recognize it.
so please stay patient , don't assume things and just let them do their thing AND UPDATE YOUR PHONE'S SOFTWARE. Your device will get added soon enough, and no one is forcing you to buy a new phone just so you can use their service, unless you care so much about phone calls then you can already use DITO for mobile data and SMS , you just have to be patient.
Photo below is a sample of a working VoLTE, not a switch
More reference here:
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