1. Say Hello and GoodbyeBe sure to get your customers coming and going by greeting them with a
hearty "hello" and a well-meant "goodbye."
And it doesn't have to just be customers or clients; offering everyone you
encounter a hello and goodbye is a common courtesy.
You make a difference in another's day, and the best part, you feel great!
2. Use First NamesOur name is the first thing that separates us from everyone else and makes
us an individual.
When you use a first name, you personalize your experiences with people
and make them feel important.
Every day, call those first names out loud!
3. Listen, Listen, ListenPeople who talk, talk, talk may monopolize the conversation.
But it's the people who listen, listen, listen - and then ask strategic
questions - that actually control the conversation.
Never underestimate the power of silence, especially when negotiating.4. Communicate ClearlyThere's nothing so simple that someone can't misunderstand it.
Making a clear and full explanation is like going around closing windows -
windows that might otherwise be left open to misunderstanding.
It takes a measure of discipline to achieve, but it's an important habit
to cultivate.
5.Be Neat, Clean, and FitPeople respond more readily to someone who takes an obvious pride in their
appearance and environment.
This attitude automatically establishes you as a person who can be trusted
and an authority who should be respected.
6. Be Prompt and ProfessionalBeing habitually late creates the impression of being unreliable.
Being on time is a habit, nothing more.
It requires a little organization, a little discipline, and a little
planning.
7. Be PositiveLife has a way of becoming a self-fulfilling prophecy.
If you always expect the worst, then you'll hardly ever be disappointed.
We are all capable of starting out in a positive frame of mind.
But to be able to sustain that through failure upon failure is the
true measure of a positive attitude.
8. Extend ComplimentHeartfelt praise elevates a person's spirit, leaves them feeling better
about themselves, and will often result in them having an encouraging word
for someone else.
9. Have FunA good sense of humor makes other good things possible - a positive
attitude, passion, pride, productivity, a sense of well-being, and
compassion for others.
10. Do It Now!If you do not immediately implement what you learn today, then the world
will have changed by tomorrow and you will be two steps behind.
Linkback:
https://tubagbohol.mikeligalig.com/index.php?topic=3036.0