Author Topic: 10 Great Commandments of Unbeatable Customer Care  (Read 1200 times)

pioneer

  • To God be the glory alone
  • FOUNDER
  • GURU
  • *****
  • Posts: 18911
  • stay at home
    • View Profile
    • spiritual preparation
10 Great Commandments of Unbeatable Customer Care
« on: July 31, 2007, 06:30:53 PM »
1. Say Hello and Goodbye

Be sure to get your customers coming and going by greeting them with a
hearty "hello" and a well-meant "goodbye."
And it doesn't have to just be customers or clients; offering everyone you
encounter a hello and goodbye is a common courtesy.
You make a difference in another's day, and the best part, you feel great!

2. Use First Names

Our name is the first thing that separates us from everyone else and makes
us an individual.
When you use a first name, you personalize your experiences with people
and make them feel important.
Every day, call those first names out loud!

3. Listen, Listen, Listen

People who talk, talk, talk may monopolize the conversation.
But it's the people who listen, listen, listen - and then ask strategic
questions - that actually control the conversation.
Never underestimate the power of silence, especially when negotiating.

4. Communicate Clearly

There's nothing so simple that someone can't misunderstand it.
Making a clear and full explanation is like going around closing windows -
windows that might otherwise be left open to misunderstanding.
It takes a measure of discipline to achieve, but it's an important habit
to cultivate.

5.Be Neat, Clean, and Fit

People respond more readily to someone who takes an obvious pride in their
appearance and environment.
This attitude automatically establishes you as a person who can be trusted
and an authority who should be respected.

6. Be Prompt and Professional

Being habitually late creates the impression of being unreliable.
Being on time is a habit, nothing more.
It requires a little organization, a little discipline, and a little
planning.

7. Be Positive

Life has a way of becoming a self-fulfilling prophecy.
If you always expect the worst, then you'll hardly ever be disappointed.
We are all capable of starting out in a positive frame of mind.
But to be able to sustain that through failure upon failure is the
true measure of a positive attitude.

8. Extend Compliment

Heartfelt praise elevates a person's spirit, leaves them feeling better
about themselves, and will often result in them having an encouraging word
for someone else.

9. Have Fun

A good sense of humor makes other good things possible - a positive
attitude, passion, pride, productivity, a sense of well-being, and
compassion for others.

10. Do It Now!

If you do not immediately implement what you learn today, then the world
will have changed by tomorrow and you will be two steps behind.


Linkback: https://tubagbohol.mikeligalig.com/index.php?topic=3036.0
Romans 10:9
"That if you shall confess with your mouth the Lord Jesus, and shall believe in your heart that God has raised him from the dead, you shall be saved."
👇👇👇
Na-try mo na ba yung Tala app? Reliable sa unexpected expenses at laking tulong sa future! Use this code 9SO1TSL or visit www.tala.com to sign up!

unionbank online loan application low interest, credit card, easy and fast approval

G@Len

  • INTERN
  • **
  • Posts: 668
  • wabodu badah!
    • View Profile
Re: 10 Great Commandments of Unbeatable Customer Care
« Reply #1 on: July 31, 2007, 06:35:10 PM »
mike, atoa nya ni i-post sa LTO, BIR, ug uban pa... ;D

Linkback: https://tubagbohol.mikeligalig.com/index.php?topic=3036.0

pioneer

  • To God be the glory alone
  • FOUNDER
  • GURU
  • *****
  • Posts: 18911
  • stay at home
    • View Profile
    • spiritual preparation
Re: 10 Great Commandments of Unbeatable Customer Care
« Reply #2 on: July 31, 2007, 06:51:13 PM »
mike, atoa nya ni i-post sa LTO, BIR, ug uban pa... ;D

We'll ask, Snowhite. She loves LTO. :)

Linkback: https://tubagbohol.mikeligalig.com/index.php?topic=3036.0
Romans 10:9
"That if you shall confess with your mouth the Lord Jesus, and shall believe in your heart that God has raised him from the dead, you shall be saved."
👇👇👇
Na-try mo na ba yung Tala app? Reliable sa unexpected expenses at laking tulong sa future! Use this code 9SO1TSL or visit www.tala.com to sign up!

unionbank online loan application low interest, credit card, easy and fast approval

Happy

  • the beauty of nature
  • GURU
  • ****
  • Posts: 9579
  • Ang "Bugon" ni ate Bambi
    • View Profile
Re: 10 Great Commandments of Unbeatable Customer Care
« Reply #3 on: July 31, 2007, 11:54:53 PM »
mike, atoa nya ni i-post sa LTO, BIR, ug uban pa... ;D

and embassy´s nga filipina ang mga workers

Linkback: https://tubagbohol.mikeligalig.com/index.php?topic=3036.0
"There's no perfect life, but we can let God fill it with perfect moments"

unionbank online loan application low interest, credit card, easy and fast approval

Tags: