Dell Computer to expand Customer Support Services in the Philippines

[pioneer]

American computer company Dell Inc. is expanding its customer support services in the Philippines but has yet to announce new investments in its local operations.

Dell is targeting to end the year with 2,500 workers, said Michael Garrison, head of Dell International Services Philippines. In an interview, Garrison said the company is on track to meet this target and currently employs around 1,500 workers.

Dell started its contact center operations in the country in 2006 and now operates two facilities located in Eastwood, Quezon City and at the SM Mall of Asia in Pasay City. The Philippine centers provide mostly technical support for Dell desktop and laptop users in the US.

source: The Philippine Daily Inquirer