Author Topic: Human relations skill upgrading  (Read 1605 times)

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Human relations skill upgrading
« on: February 24, 2019, 11:31:54 PM »
BAGUIO CITY, August 7 – The city human resource office is upgrading the employees' human relations skills in order to improve delivery of service to the public.

Atty. Augustin Laban III on Monday said they are continuously improving the human relations skills of all employees of the different departments in an effort to better serve the clients, the taxpayers.

He explained that aside from the scheduled trainings that they conduct, they constantly go around the offices to see how employees deal with the clients who come for assistance.

“This is a continuing activity. Aside from trainings, we need to see the actual service delivery, how the employees deal with the clients and if we see something improper, we immediately correct them.”

He added that it is very important for the public servants to deliver the correct service, proper action as well as properly deal with clients within the time required to satisfy the taxpayers. “We are in public service, we are mandated by law to deliver with satisfaction the services to the people.”

Aside from human relations skills, Laban said they saw the need to correct the way leaders beat during the flag raising ceremony.“The singing of the national anthem should not just be for compliance, it is a mandate that we as Filipinos should do properly,” thus the importance that the conductors do the beating properly when leading the singing of the national anthem, the hymn of the city government, the Cordillera hymn, and also the Association of Southeast Asian Nations (ASEAN) hymn, he said.

Laban said that they are also mulling on holding a conducting training for all employees so that whoever is asked to lead the singing during events will know how to properly do it. He said public offices are a matter of public trust and the public that seeks to be served must be properly provided with the assistance. (PNA)

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