i basically started from zero when i left school. i started working as a trainee, then went to manufacturing and to sales before i was given a break by an american company who just started to build name in the technical support industry. good thing i was given a chance. it was a wonderful experience for me because it was there where i was able to utilize my brain more and technical skills.
Ah another great mind! This is what they mean about 'hidden greatness'. You don't know it until you meet him/her.
My hats off to you, Amigo!
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