One-stop customer service and sales platform for SMEs

Started by MikeLigalig.com, July 16, 2021, 03:22:15 PM

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MikeLigalig.com

July 16, 2021, 03:22:15 PM
Cognitive Engagement Center (CEC) is a cloud service that provides an omni-channel (voice, text, and video), one-stop customer service and sales platform for SMEs, including interactive voice response (IVR), automatic call distribution (ACD), and skill-based routing of phone calls, emails, web chats, inbound and outbound, monitoring and reporting, which can be integrated with external CRM. CEC makes SME service and sales easier, more flexible, and more efficient.
 
At 16:00-17:00 (GMT+8) on 22nd July (Thursday), Helena, Senior Solution Architect from Huawei, will be sharing about how SME accelerates customer service innovation. 
In this session, you'll learn:
 
Advantages of contact center cloud services
How you can launch your contact center in 5 minutes

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For God so loved the world, that he gave his only Son (Jesus Christ), that whoever believes in him should not perish but have eternal life. For God did not send his Son into the world to condemn the world, but in order that the world might be saved through him. Whoever believes in him is not condemned, but whoever does not believe is condemned already, because he has not believed in the name of the only Son of God. - John 3:16-18

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