During the COVID-19 pandemic that we are experiencing right now, medical professionals need to assist and access patients quickly - and those patients need answers just as fast.
To address these concerns, Doctors Schmitt and Thompson have updated their clinical content to provide up to date COVID-19 protocols for triage nurses. TriageLogic is offering the COVID-19 Protocols for free to doctor’s offices and hospitals to help efficiently triage those who may have been exposed or who are concerned about the virus.
By utilizing a highly trained nursing staff, MyTriageChecklist is able to deliver consistent and thorough documentation of every call regardless of when that call takes place.
How it works:
1. A patient calls in and a nurse enters symptom ‘keywords’ to quickly access the correct protocol
2. The nurse then uses the protocol checklist to ask all the right questions and direct the patient to the appropriate level of care
3. As the nurse handles the call, the telephone triage system documents all the details
It’s that easy! This is a fast-to-train, web-enabled software that ensure patients are being triaged correctly based on their symptoms. It also allows nurses to document the information from the protocols into their EMR portal.
Training videos for the software are free and available electronically. It takes less than an hour to implement, does not store any sensitive patient information, and offers an easy-to-use interface that ensures nurses ask and document all relevant questions related to patient symptoms consistently.
We also offer additional resources. These include:
Call reports
A call center nurse manager to train staff
In summary: COVID-19 protocols are changing daily as the virus spreads. This platform gives medical providers another tool to use when seeking a diagnosis. MyTriageChecklist is symptom based, so that protocols can be used on any caller. It is quick, reliable, and available at no cost.
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TriageLogic’s thoroughness, adherence to Centers for Disease Control (CDC) guidance and protocols look great. We appreciate how notifications to clinics and/or Departments of Health are integrated into these as well
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