Dear Valued Customer,
We hope you and your family are safe and well.
We would like to inform you that the AXA Assist mobile app is no longer be available for use. With this, we encourage you to download the Emma by AXA app so you can easily do the following:
Get Rescue Line for FREE 24/7 access to four types of emergency services – roadside assistance, ambulance, police, and fire
Register and view your motor policy online
File your car insurance claim online
Existing car insurance policies with towing benefit may continue to avail of this service through Rescue Line. For policies active until October 31, 2020, teleconsultation services through Medgate are still available. Learn more about the improved Emma by AXA services and how to access Medgate teleconsultation in our FAQs page https://www.axa.com.ph/emma.
Plus, get a chance to win P100,000 worth of GCash credits in the grand raffle draw on December 15, 2020 when you download and register to Emma by AXA. Winners will be notified through SMS so make sure to update your contact info on the app with your valid and active mobile number. Download Emma by AXA on App Store or Google Play. To learn more about this promo, visit https://www.axa.com.ph/multimedia/articles/emma-by-axa-customer-info-update-promo.
For clarifications or assistance, you may call our Customer Care Hotline from Monday to Friday, 8 am to 5 pm at +632 85815-292, 09171709292 (Globe/TM), 09985889292 (Smart/TNT) or email us at
[email protected].
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