Ombudsman gets high mark in MBC Survey07 September 2012
The Office of the Ombudsman scored high marks in the Second Semester 2012 Executive Outlook Survey on perception of government performance conducted by the Makati Business Club (MBC) from June 19 to July 23, 2012.
The Office of the Ombudsman (OMB) moved 26-notch higher to 18th place this year from 44th place during the same period last year. According to the MBC report, the OMB is one of the government offices under the Aquino Administration which garnered the highest point of increase in perception rate, second only to the Department of Tourism (DOT).
Among the 53 government offices surveyed this year, the OMB, under Ombudsman Conchita Carpio Morales, got a 70.9% satisfaction rate and 23.6% dissatisfaction rate or a total of 47.3% net satisfaction rate.
In the same survey report, it revealed that for the same period last year where MBC covered 45 government offices, the OMB got only a net satisfaction rate of -51.4% translated into 67.7% dissatisfied and 16.2% satisfied.
The MBC has been conducting the survey among the senior executives of its member companies since 1989. In July 1993, MBC added government agencies in its survey. Its aim is to measure the level of perception in the performance of government agencies. The OMB was only included in the MBC list in July 2010.
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