I recently had the dryer belt on my Maytag dryer break (it's 5 years old, it happens.) Rather than pay a repairman $50-$75 just to look at it, I decided to try following the advice from some online appliance repair forums. Turns out, it was really easy to get the dryer open and replacing it should be a breeze, but I still needed to get a new belt. A quick google search pointed me to an online retailer:
http://www.pcappliancerepair.com. They had the part listed for $14.51, but since I don't have any clothes clean I opted for 2 business day rush delivery at a rate of $15.95 instead of the 3-7 business day rate of $7.25.
To my surprise, I received this email this morning:
Due to the close proximity of our shipping warehouse, we have adjusted the freight charge on your order to reflect the ground shipping charge of $7.25. The part(s) will arrive in the same required days by the less expensive shipping method.
Your total final invoice will be $21.76.
A tracking number will be emailed to you later today or in the morning.
Yours truly,
Jayne
Point and Click Appliance Repair
Customer Service
source: consumerist.comLinkback:
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